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 recommendation approach




Lending Interaction Wings to Recommender Systems with Conversational Agents

Neural Information Processing Systems

An intelligent conversational agent (a.k.a., chat-bot) could embrace conversational technologies to obtain user preferences online, to overcome inherent limitations of recommender systems trained over the offline historical user behaviors. In this paper, we propose CORE, a new offline-training and online-checking framework to plug a COnversational agent into REcommender systems. Unlike most prior conversational recommendation approaches that systemically combine conversational and recommender parts through a reinforcement learning framework, CORE bridges the conversational agent and recommender system through a unified uncertainty minimization framework, which can be easily applied to any existing recommendation approach. Concretely, CORE treats a recommender system as an offline estimator to produce an estimated relevance score for each item, while CORE regards a conversational agent as an online checker that checks these estimated scores in each online session. We define uncertainty as the sum of unchecked relevance scores. In this regard, the conversational agent acts to minimize uncertainty via querying either attributes or items. Towards uncertainty minimization, we derive the certainty gain of querying each attribute and item, and develop a novel online decision tree algorithm to decide what to query at each turn. Our theoretical analysis reveals the bound of the expected number of turns of CORE in a cold-start setting. Experimental results demonstrate that CORE can be seamlessly employed on a variety of recommendation approaches, and can consistently bring significant improvements in both hot-start and cold-start settings.




Lending Interaction Wings to Recommender Systems with Conversational Agents

Neural Information Processing Systems

An intelligent conversational agent (a.k.a., chat-bot) could embrace conversational technologies to obtain user preferences online, to overcome inherent limitations of recommender systems trained over the offline historical user behaviors. In this paper, we propose CORE, a new offline-training and online-checking framework to plug a COnversational agent into REcommender systems. Unlike most prior conversational recommendation approaches that systemically combine conversational and recommender parts through a reinforcement learning framework, CORE bridges the conversational agent and recommender system through a unified uncertainty minimization framework, which can be easily applied to any existing recommendation approach. Concretely, CORE treats a recommender system as an offline estimator to produce an estimated relevance score for each item, while CORE regards a conversational agent as an online checker that checks these estimated scores in each online session. We define uncertainty as the sum of unchecked relevance scores.


Sports Recommender Systems: Overview and Research Issues

Felfernig, Alexander, Wundara, Manfred, Tran, Thi Ngoc Trang, Le, Viet-Man, Lubos, Sebastian, Polat-Erdeniz, Seda

arXiv.org Artificial Intelligence

Sports recommender systems receive an increasing attention due to their potential of fostering healthy living, improving personal well-being, and increasing performances in sport. These systems support people in sports, for example, by the recommendation of healthy and performance boosting food items, the recommendation of training practices, talent and team recommendation, and the recommendation of specific tactics in competitions. With applications in the virtual world, for example, the recommendation of maps or opponents in e-sports, these systems already transcend conventional sports scenarios where physical presence is needed. On the basis of different working examples, we present an overview of sports recommender systems applications and techniques. Overall, we analyze the related state-of-the-art and discuss open research issues.


KnowledgeCheckR: Intelligent Techniques for Counteracting Forgetting

Stettinger, Martin, Tran, Trang, Pribik, Ingo, Leitner, Gerhard, Felfernig, Alexander, Samer, Ralph, Atas, Muesluem, Wundara, Manfred

arXiv.org Artificial Intelligence

Existing e-learning environments primarily focus on the aspect of providing intuitive learning contents and to recommend learning units in a personalized fashion. The major focus of the KnowledgeCheckR environment is to take into account forgetting processes which immediately start after a learning unit has been completed. In this context, techniques are needed that are able to predict which learning units are the most relevant ones to be repeated in future learning sessions. In this paper, we provide an overview of the recommendation approaches integrated in KnowledgeCheckR. Examples thereof are utility-based recommendation that helps to identify learning contents to be repeated in the future, collaborative filtering approaches that help to implement session-based recommendation, and content-based recommendation that supports intelligent question answering. In order to show the applicability of the presented techniques, we provide an overview of the results of empirical studies that have been conducted in real-world scenarios.


An Overview of Recommender Systems and Machine Learning in Feature Modeling and Configuration

Felfernig, Alexander, Le, Viet-Man, Popescu, Andrei, Uta, Mathias, Tran, Thi Ngoc Trang, Atas, Müslüum

arXiv.org Artificial Intelligence

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context, recommendations are determined, for example, on the basis of analyzing the preferences of similar users. In contrast to simple items which can be enumerated in an item catalog, complex items have to be represented on the basis of variability models (e.g., feature models) since a complete enumeration of all possible configurations is infeasible and would trigger significant performance issues. In this paper, we give an overview of a potential new line of research which is related to the application of recommender systems and machine learning techniques in feature modeling and configuration. In this context, we give examples of the application of recommender systems and machine learning and discuss future research issues.


The Architecture of Mr. DLib's Scientific Recommender-System API

Beel, Joeran, Collins, Andrew, Aizawa, Akiko

arXiv.org Artificial Intelligence

Recommender systems in academia are not widely available. This may be in part due to the difficulty and cost of developing and maintaining recommender systems. Many operators of academic products such as digital libraries and reference managers avoid this effort, although a recommender system could provide significant benefits to their users. In this paper, we introduce Mr. DLib's "Recommendations as-a-Service" (RaaS) API that allows operators of academic products to easily integrate a scientific recommender system into their products. Mr. DLib generates recommendations for research articles but in the future, recommendations may include call for papers, grants, etc. Operators of academic products can request recommendations from Mr. DLib and display these recommendations to their users. Mr. DLib can be integrated in just a few hours or days; creating an equivalent recommender system from scratch would require several months for an academic operator. Mr. DLib has been used by GESIS Sowiport and by the reference manager JabRef. Mr. DLib is open source and its goal is to facilitate the application of, and research on, scientific recommender systems. In this paper, we present the motivation for Mr. DLib, the architecture and details about the effectiveness. Mr. DLib has delivered 94m recommendations over a span of two years with an average click-through rate of 0.12%.